User talking about our Fanatic Support and our Extensions
Here’s what an user has to to say about our Coupon Manager extension:
“After searching high and low for the perfect solution to fulfilling a clients request to rebuild an existing coupon website, I finally found the Coupon Manager. The level of support for their products has been unmatched by any other company on the entire JED. I have purchased many modules, components, and plug ins through the years for all types of clients, and while a lot of the commercial providers say that they have excellent support, I can actually say that this provider does have excellent support!
Before I ever purchased the product I had some questions that I wanted to ask, as I needed to make sure that this would work for our needs in replacing the clients site. I got a response back within 30 minutes of sending it to them, and I had a hit list of stuff for them to overcome in order for me to purchase the product. They answered and addressed all of the questions I had about the coupon manager, and a lot of them were based on thinking that it had to be to good to be true. Had I finally found the perfect solution after searching for so long. YES! It was the perfect solution, and it offers so many features that make it so easy to manage, and the “Merchant Area” for clients to add their coupons is just phenomenal.
I highly recommend this product to anyone that needs this type software. And to add icing on the cake, while they offer a free setup for their software, I felt comfortable installing it on my own. Well I ran into a issue with a third party template I had installed, and didn’t know it was causing any problems. So the support staff snapped into action and in no time had things fixed. And it wasn’t because of their software, it was because of the template I had installed on the Admin. Well they fixed the code to make everything play nice together, and they are also open to ideas of improving the software. They are constantly making it better with each new release. It is an investment the will continue to give you great ROI. They also offer a lot of other software that fills holes that nobody else is doing very well at filling. During my search I found that the software companies out there either want way to much for their product, or it doesn’t allow you to have enough control over it. Most seemed to want the rights to my first born. Not the guys at coupon manager. You pay once, and it is well worth it. So if you are thinking of starting a coupon type website, or need to offer coupons on your site, this is the best option available in all of the JED, no need to look farther, as you have found the right one. And on a closing note, they also offer mobile apps for each of their software’s, and can build custom apps as well. we are planning on using them in the future to build our next mobile app. I definitely look forward to what the bring to the table in the coming years, as I feel a lot of other software companies should take notes from these guys. They truly are excellent, and deserve every star I gave them Thank Irsh for everything, I love the coupon manager, and what you have done to make it so easy to use, not to mention how good it looks to a client. ”
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